Privacy Policy 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.epropelled.com (the “Site”). 

This privacy notice discloses the privacy practices for epropelled.com and epropelled.co.uk including all subdomains. 

The notice applies solely to information collected by these websites and it covers the following: 

• What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared. 

• What choices are available to you regarding the use of your data. 

• The security procedures that are in place to protect against the misuse of your information. 

• How you can correct any inaccuracies in the information. Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only collect and have access to information that you voluntarily give us—via email or other direct contact—including: 

• Name and job title 

• Contact information including email address, Phone numbers. 

• Demographic information such as postal code, preferences, and interests 

• Other information relevant to customer surveys and/or offers We will not sell or rent this information to anyone. We will use your information to respond to queries and communications from you. 

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to share news about new products, services, or changes to this privacy policy. You can reply to any e-mail from us to request that we remove you from our contact list. 

Cookies

We use cookies on this site. A cookie is a piece of data stored on a site visitor’s hard drive to identify repeat visitors and help them improve their access to the site. For instance, when we use cookies to identify you, you do not have to fill out forms more than once, thereby saving time while on our site. Cookies also enable us to track and target the interests of our users to enhance their experience on our site. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects identifiable personal information. 

This Website uses Trackers to provide a personalized user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms. 

Your Access to and Control Over Information

You may contact us about your information or opt out of any future communication from us at any time by using the email address info@epropelled.com or the contact form on our website. You can: 

• See what data we have about you, if any 

• Change/correct any data we have about you 

• Have us delete any data we have about you 

• Express any concern you have about our use of your data 

Security 

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. If you feel that we are not abiding by this privacy policy or have any concerns or requests, you should contact us immediately via email at: info@epropelled.com or through direct mail at: 116 John Street, Suite 205, Lowell, MA 01852, USA or: Suffolk House, Trade Street, Cardiff, CF10 5DT, UK 

PERSONAL INFORMATION WE COLLECT 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” 

We collect Device Information using the following technologies: 

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number. We refer to this information as “Order Information.” 

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device, End user Information and Order Information. 

HOW DO WE USE YOUR PERSONAL INFORMATION? 

We use the Order Information that we collect generally to fulfill any business orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information for the following purposes and services: 

Communicate with you

Analytics 

Contacting the User via user contacts via contact form 

Handling payments 

Registration and authentication provided directly by this Website 

SPAM protection (Personal Data:clicks; keypress events; motion sensor events; mouse movements) 

Screen our orders for potential risk or fraud; and 

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

SHARING YOUR PERSONAL INFORMATION

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

BEHAVIOURAL ADVERTISING 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads 

GOOGLE – https://www.google.com/settings/ads/anonymous 

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

DO NOT TRACK 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

YOUR RIGHTS 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

DATA RETENTION 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This includes downloading datasheet information or opting into our emailing list. 

MINORS 

The Site is not intended for individuals under the age of 18+. 

CHANGES 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons at any time. 

CONTACT US 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@epropelled.com.

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